House FAQs

Where is the House located?

House of the Redeemer is located at 7 East 95th Street, New York, NY 10128 (between Fifth and Madison Avenues). For map and neighborhood information, see the Carnegie Hill neighborhood page.

Is there access to public transportation near the House?

Yes. The closest subway stop is at Lexington Avenue and 96th Street (#6 train). MTA buses run north on Madison Avenue and south on Fifth Avenue. See the MTA Trip Planner.

How do I make a reservation to stay at the House?

Email us through our Contact & Inquiries page. In your message, it would be helpful if you include specific dates of the proposed reservation, how many people your reservation will involve, and the type of room(s) you require. The office usually responds to inquiries within 3 business days. Once availability is determined, you’ll need to telephone the office to place a 25% deposit to secure the reservation. The deposit is non-transferable and nonrefundable. All payments must be made in U.S. funds.

Who may stay at the House?

The House is a retreat house in the Episcopal tradition, but guests of all religions are welcome. The House does request that all guests who seek accommodation are doing so for reasons of retreat, business with not-for-profits or charities, or for medical treatment — or activities of that nature — and not for the purposes of tourism.

Are religious services held at the House?

Between September and June there is an Episcopal priest in residence who serves as Chaplain. Prayer services are held during those months twice daily (at 8 am and 5:30 pm), Monday through Friday, in the chapel on the second floor. Eucharist is celebrated at the Tuesday evening and Thursday morning service. All are welcome to attend. There are no services held during July and August.

Are walk-in stays possible?

No; the House requires at least two to three days’ notice.

How far in advance can I book a reservation?

The House accepts reservations up to three months in advance for private individuals. Retreat groups are given preference and may book further in advance.

What are check-in/checkout hours at the House?

Check-in is 3 pm; checkout is 11 am. Guests are required to check in Mondays through Fridays between the hours of 10 am and 5 pm (10 am to 4 pm during July and August). There are no guest check-ins on weekends. If you are unable to arrive during office hours, you will need to contact the House office at least 48 hours in advance to make special arrangements. We will do our best to accommodate you, but under no circumstances will we check in guests after 8 pm. A space to store luggage is provided if you arrive before your room is ready for occupancy.

Is there a curfew at the House?

Upon check-in, guests are given instructions on accessing the building. We ask that all guests respect the Rules of the House and maintain an atmosphere of quiet while in the House and on the guest floors. The general rule of the House is quiet after 11 pm.

Is the House air-conditioned?

The House does not have central air-conditioning. During July and August bookings for guest rooms are limited to those rooms that contain air-conditioning units. Public spaces are not available during July and August.

Does the House have elevators?

Yes, the House is equipped with two elevators.

Is the House handicapped-accessible?

The House is unable to accommodate guests with ambulatory challenges, as the building is not fully accessible to those with physical challenges; also, any emergency evacuation or the possibility of elevator outage would include use of multiple flights of stairs.

Is the House able to accommodate children?

No guests under the age of 16 are permitted to stay at the House; likewise no unaccompanied guests under the age of 21 are permitted to stay at the House.

Does the House provide parking for guests?

No, the House does not provide parking, nor does it provide bicycle storage space for guests.

What amenities does the House provide?

The House provides single rooms and double rooms. All of the beds in our facility are twin beds. Bed linens, towels, and soap are provided. Some rooms include private bathrooms, but the majority of the rooms use shared, co-ed facilities.

Is there Wi-Fi available at the House?

Yes, the House provides complimentary Wi-Fi service on its own network. There is also a computer terminal (but no printer) with Internet available for guests’ use. Please note that the House does not provide office services (i.e., printing and copying) for guests.

Does the House provide meals?

There is no room service or meal service at the House. Arrangements for meals can be made in advance (for additional charge) for retreat groups. The House is within walking distance of several restaurants and markets. Guests also have access to a small pantry kitchen equipped with microwave, refrigerator, freezer, coffeemaker, and toaster.

Does the House have laundry facilities?

No, but there are laundromats and dry cleaners in the neighborhood close to the House.